The iTowbot® ...Frequently Asked Questions

Do I need to strap the aircraft to the iTowbot?

This is a judgement call on the operator since you can tow most aircraft successfully without the need of a strap on most fairly smooth and level surfaces. However, it is HIGHLY RECOMMENDED to strap the aircraft to the iTowbot (a common ratchet strap works well) at the attach points provided on the carriage, whenever the nose gear weight is too light, when towing up or down an incline, or towing through a dip or over an obstacle.

How long will the iTowbot run between charges?

Approximately four hours prior to the need for recharging. The iTowbot has its own internal battery charger/maintainer that requires the operator to simply plug into a wall outlet.  Note: The remote transmitter (Spectrum) comes with a charger, so rechargable batteries MUST be installed prior to charging. The batteries in the Spectrum controller when it ships are NOT rechargable.

At what distance will I be able to command the iTowBot?

The iTowBot was specifically designed to provide adequate distance for the operator to tow an aircraft while stepping back to visually clear the areas around the aircraft. It was not designed to tow aircraft to the other side of the airport while staying on the opposite. We have determined that a distance of approximately 80 feet is acceptable.

What happens if my iTowBot loses signal or receives interference from another source?

The iTowBot was designed with loss of signal and interference protection built it. It will merely shutdown momentarily if it loses signal or a corrupted signal.

How do I turn the TowBot on?

Simply turn the switch on at the transmitter and the unit itself as shown. The transmitter will auto scan for open frequencies, lock out any that are being used, and then frequency hop on the remaining. You are now ready to use your TowBot.

How hard is the iTowBot to control?

It is very intuitive to control. Some practice should be made prior to loading and pushing your aircraft back in the hangar. Remember to conduct this in an area free of obstacles or structures.

Can the iTowBot be used on dirt or gravel?

Using the iTowBot on these type of surfaces is not recommended. Asphalt and concrete are preferable.

Will the iTowBot accept aircraft with wheel pants?

Not at this time.

How long does it take for the iTowBot to recharge?

Approximately 8 hours after a complete discharge.

If I need help with a technical question concerning my iTowBot, who do I call?

The iTowBot was designed and built on location in Tulsa, Oklahoma. Simply call the tech support number and someone will assist you.

Can I operate my iTowBot from inside my aircraft?

The operator should exercise extreme caution in selecting the vantage point from which to operate the tug.

Do need to position my prop in any certain position?

As with any aircraft tug, extreme caution should be used when mounting and dismounting the iTowBot from the aircraft. Three-bladed props, prior to loading the aircraft, should be aligned to ensure proper clearance for the iTowBot.

Is the aircraft difficult to load onto the iTowBot?

It is as easy as the video illustrates. There may be some instances where traction is an issue. If it is, sometimes making a little "run" at the nose tire helps to aid in loading. If that is still an issue then the loading surface may need to be looked at. We have had customers who have laid down an anti-skid mat in extremely slick situations.

How do I release the nose gear after I have loaded it in the TowBot?

Merely step on the foot pedal at the rear of the TowBot until the release mechanism on the carriage unlocks and then drive the Towbot out from underneath the aircraft.

Do I need to chock the aircraft to load and unload?

We highly recommend chocking the aircraft at all times during the loading or unloading.

How do I return my iTowBot for warranty or service work?

Returns for defective workmanship or mechanical failure will be covered for a period of six months from customer's receipt of the iTowBot. Returns for other reasons will be subject to a 20% restocking fee, plus shipping and handling back to the manufacturer to be paid by the customer. Reasons for the returning the iTowBot must be documented in advance by email and sent to info@tulsatowbots.com.